Meet the Management
Mario Schwegler
Managing Director, arvato services CEE
Education:
| 1994 – 1997 | International School of General Management (Zeppelin University), Bad Waldsee; Major field of study: International Business Administration / Degree in General Management 07/97 |
Professional background:
| 1997 | Management assistant at Bertelsmann Distribution GmbH |
| 1998 – 1999 | Manager for customer service / customer loyalty |
| 1999 – 2000 | Member of the Managing Board at Emil GmbH – a Bertelsmann Company |
| As of 2000 | Managing Director / Head of webmiles GmbH and member of the Executive Board of arvato services |
| As of 2003 | Product Line Head at arvato direct services Gütersloh GmbH |
| As of 2007 | Managing Director, Head for rewards arvato services GmbH |
| As of 2008 | Managing Director, arvato services |
Michael Absolon
Vice President CRM & Loyalty Solutions
Education:
| 1995 | 1st legal state examination |
| 1997 | 2nd legal state examination |
Professional background:
| 1997 – 2000 | Senior Loyalty Manager, Lufthansa (Miles & More) |
| 2000 – 2005 | Director Loyalty Programs, arvato services |
| 2005 – 2007 | Director Business Development, arvato services Global Account Shell |
| 2007 – 2008 | Director Sales & Business, arvato services Development, Travel industry |
| As of 2009 | Director BPO Loyalty Programs, arvato services |
Raimund Tillmann
Director of BPO Loyalty Programs
Education:
| 1992 – 1995 | Degree in business management from Bielefeld Polytechnic University |
Professional background:
| 1985 – 1992 | Banker, Sparkasse Gütersloh |
| 1995 – 1999 | Manager for customer service at Bertelsmann Marketing Service |
| 1999 – 2000 | Key Account Management for customer service at Bertelsmann Marketing Service |
| 2000 – 2003 | Head of Key Account Management, arvato direct services |
| 2003 – 2008 | Director of customer service, arvato services |
| As of 2008 | Director of BPO Loyalty Programs, arvato services |
Matthias Rörig
Director CRM & Loyalty Solutions
Education:
| 1997 – 2003 | University of Siegen: sociologist, psychology, business economics |
Professional background:
| 2004 – 2005 | Consultant / Marketing Partner, MP Management Consultants GmbH, Wiesbaden |
| 2005 – 2007 | Key Account Manager ADAC / arvato services |
| 2007 – 2010 | Head of Key Account Management Customer Loyalty / arvato services |
| as of 2010 | Director CRM & Loyalty Solutions / arvato services |
